Custom web and software solutions for local authorities
Local Authorities and Councils
The digital age has transformed how residents interact with their local council. With reliable internet access available for all, robust online platforms are essential both for the day to day management of your organisation and also as a way to keep in touch with your residents.
Effective websites and software empower your teams with modern tools, streamlining operations and enhancing service delivery. Residents benefit from easy access to information, services, and reporting channels. This digital transformation promotes a more engaged and connected community who want to be involved.
However, local authorities also face challenges when it comes to adopting new technology. Concerns about security, system integration, compliance, and budget constraints can prevent organisations from moving forward.
At Joist, we specialise in overcoming these hurdles. We collaborate closely with your organisation to develop tailored solutions that address your specific needs and mitigate risks.
Whether you require a new website, a streamlined CRM, or a resident-friendly mobile app, we're your partner in digital transformation. Let's work together to make your local authority organisation more efficient and effective.
Modern and Functional Websites for Local Councils
Your local authority website is a vital communication tool for your community. Beyond providing information, residents expect it to be user-friendly and efficient. Local authorities need to provide essential features such as:
Online payments: Council tax, bin collections, large waste collections
Service registrations: School admissions, library memberships, electoral roll
Job applications: Vacancies within the local authority
Online training: For staff development
Accessible Local Authority Websites Local authorities face significant challenges when selecting new website solutions. At Joist, we understand these complexities.
Accessibility
Our diverse communities require fully accessible websites. Our platforms are designed with screen reader technology in mind, ensuring content is presented accurately to visually impaired users. With Joist, you can empower all residents to access essential services.
Modern, Intuitive Design
JJoist websites feature clean, modern designs for enhanced user experience. Pages load quickly, and information is easy to find, whether it's recycling guidelines or road closure details.
Functionality
Website functionality is incredibly important. It’s all very well having a website that looks good but it needs to work too. That means ensuring links and forms work like they’re supposed to e.g. school admission forms, job application submission, planning applications etc.
what's next?
Are you interested in how we can help you? Why not get a no-obligation estimate for your project from us?
Answer a few questions to get an estimate for your website work. Don't worry though, the questions will only take you a minute.
Software Options for Local Authorities
Local authorities are under increasing pressure to deliver more with less. The right software can be a game-changer, streamlining operations, improving efficiency, and delivering better services to residents. From managing complex projects to optimising staff schedules, software solutions offer a range of benefits.
There are many software solutions available to buy on the open market.These off the shelf software applications can seem to offer a quick and convenient solution but these systems target entire industries rather than being specific to your organisation. This means you end up with multiple features and functions - whether you need them or not - and which take time to learn.
Bespoke Software Development for Local Authorities While off-the-shelf software solutions offer convenience, they often fall short of meeting the unique needs of local authorities. Rigid structures, limited flexibility, difficulties with integrations, and unnecessary features can hinder efficiency and increase costs.
At Joist, we believe that software should adapt to your organisation, not the other way around. Our bespoke software solutions are tailored to your specific requirements, ensuring optimal functionality and efficiency. By understanding your unique challenges and goals, we create systems that streamline internal processes and enhance service delivery.
Why Choose Bespoke Software for Your Local Authority?
Flexibility
Enjoy a system that perfectly aligns with your organisation's needs, with the freedom to add or modify features as your requirements evolve.
Affordability
Pay only for the functionalities you require, avoiding unnecessary costs associated with generic software packages.
Seamless Integration
Integrate your bespoke software with existing legacy systems, optimising workflows and eliminating data duplication.
User-Centric Design
Benefit from an intuitive interface that enhances user experience, reduces training time, and improves overall efficiency.
Enhanced Security
Protect your sensitive data with robust security measures and ongoing maintenance updates.
What types of software does Joist build for local authorities?
Customer Relationship Management Systems (CRMs)
Content Management Systems
Electronic Health Record systems
Management portals
Payroll systems
Scheduling systems
what's next?
If you would like to explore software options for your business, then please do get in touch.
We are ready to discuss your project and to advise you on the next steps.
Mobile Apps for Local Authorities
With the vast majority of the population owning a smartphone, mobile apps have become an indispensable tool for connecting with people. Local authorities are no exception. These digital platforms offer a convenient and accessible way for residents to interact with their council, from reporting issues to accessing essential services.
As a result, more and more local organisations are embracing mobile apps as a crucial component of their digital strategy.
Enhance Resident Engagement with a Local Authority Mobile App A mobile app can revolutionise how your local authority interacts with residents. By placing essential services and information at their fingertips, you can foster a more connected and engaged community.
Joist's mobile app solutions offer a range of benefits:
Deepen Community Connections
Build stronger relationships with residents by providing direct access to council services and information.
Streamline Service Delivery
Empower residents to access essential services, such as permit applications, waste collection schedules, and public transport information, on the go.
Effective Communication
Deliver timely updates, announcements, and alerts directly to residents' devices, ensuring they're always informed.
what's next?
Have you thought about introducing a mobile app into your business? Perhaps you would benefit from having an internal app for your staff/suppliers, we are hear to help.
We are ready to discuss your project and to advise you on the next steps to deploy your new app for your business.